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Why Disconnected Systems Are Destroying Your Customer Experience
Its a universal truth that disconnected systems are more of a hindrance than a help. With any insight provided being overshadowed by the difficulty either accessing or actioning the output. Instead of providing insightful business intelligence, a disparate tech stack can in fact create information silos; driving down efficiency as time is lost reconciling data […]
How Digital Process Management Can Evolve Your Analogue Workflows
When it comes to organisational practice, are your team following the same handwritten, analogue workflow created 20 years ago? Or are your customer processes defined and managed digitally? Allowing each new iteration to reflect the ever changing business landscape you operate in. “Going digital means being able to handle more information more efficiently. And, more […]
6 Benefits Of Digital Transformation
In an increasingly technological world, the benefits of digital transformation are clear for all to see. Introducing the right technology not only enables businesses to modernise legacy processes and accelerate more efficient workflows. Effective digital transformation actually strengthens security and increases profitability. “More than half of retailers believe they will have to introduce more technology […]
Ryan Joins The Anthill Mob
Another exciting announcement coming out of Anthill HQ this week as we’re delighted to share the news that we have a brand new member of the Anthill Mob. In order to ensure an optimal experience for clients both new and old we’re thrilled to share that Ryan Stoker is joining Anthill as an Implementation Manager. […]
How To Introduce Digital Transformation
Technology is constantly changing our lives. Across every aspect of our existence, cutting edge developments are transforming experiences for the better. The business world is no exception. Each industry is facing technological overhaul and a failure to adopt and adapt digital transformation best practices will see countless companies left by the wayside. So how can […]
KBB Leaders: Advice For A Successful 2022
2022 is here. And with it’s dawn comes a raft of new opportunities to explore, and fresh challenges to overcome. Question is, how to take advantage of the opportunities? And how to tackle the challenges to make it a roaring success? To help you and your business get off to the best possible start, Anthill […]
Why Retailers Need A Service Partner, Not A Service Provider
Using the best of breed technology is of paramount importance for retailers embracing digital transformation. Many companies will be embarking upon fresh projects at the turn of the year. With the need for digital assistance looming ever larger in the race to stay ahead of the competition, Because of this reliance on digital support, organisations […]
How Process Can Mitigate Risk
A little risk is no bad thing. Given the right circumstances, a calculated decision can generate significant rewards. As the saying goes, who dares wins. But when it comes to our customers, the last thing we want to be doing is risking our carefully nurtured relationships. “Risk is both good and bad. You should take […]
3 Ways Process Can Bridge Your Business Gaps
A disconnected business cannot remain successful for long. Whether you’re tackling disparate teams or disparate locations, a divided operation risks wasted resources and a lack of cohesion. When groups don’t work together and share information, there is no consensus on company priorities. This can result in wasted effort and failure to meet goals. Chron For […]
Opportunity Management: Everything You Need To Know
No matter your position, if you have new business interactions, you need to utilise opportunity management. Without recognising the need to know precisely how each opportunity is progressing, or how many opportunities are at each stage of your cycle, you can’t accurately provision for success. Nor can you provide the desired levels of service to […]