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New Additions For The Anthill Mob
Another week at Anthill HQ comes to a close with an exciting announcement… We’re delighted to share the great news that we have two new additions joining the Anthill family. Following a record year in 2020, our plans to grow the team across Development, Customer Success and Sales in the first half of the year […]
17 Automated Touchpoints To Enhance Your Customer Experience
Every customer touchpoint counts. In fact, your hard won reputation can be destroyed by a single errant communication. So for any business concerned with their continued success, it is essential that time and thought are invested in ensuring the right messaging, reaches the right customers at the right time. In our increasingly “always on” world, […]
Why A Legacy ERP Is Holding Your Business Back
Legacy ERP systems can stifle your business; holding you back through a combination of outdated infrastructure and “out of the box” rigidity. Every so often, frustrations can come to a head. Yet the motivation for change is too regularly overpowered by the comfortability of what’s familiar. Question is, is sticking with what you know worth […]
15 Essential Sales Metrics You Need To Track
“If you can predict the rate at which you create (or create and grow) qualified pipeline, and you know your average close rate(s), then you can start predicting your revenue”. Aaron Ross If you’re not measuring, you’re not maximising. As soon as you begin to collect and track the right data, revenue and success quickly […]
The Anthill Mob: Jacob
Every month we sit down with one of the team here at Anthill HQ, to let you all get to know about them and us that little bit better… Today it’s the turn of Marketing Executive, Jacob! Q. What is your role? Here at Anthill I’m a Marketing Executive. That means my primary focus is […]
Ready To Reopen? 6 Tips For The Return Of Retail
After 12 months, and a couple of false starts thrown in for good measure, we find ourselves on the final countdown to the return of retail in the UK. Question is, are you ready to reopen? A sense of anticipation is certainly building as we draw nearer to a return to normality. But this doesn’t […]
Why A Single Source Of Truth Will Solve Your Productivity Problems
Wanting to get the most from your teams is a no brainer. After all, who doesn’t want their employees to be as productive as possible? And yet, the vast majority of businesses will, at some point, suffer from productivity problems. The causes can, and will, vary from company to company. However, there remains a universal […]
4 Tips To Increase Your Visibility Into Team Performance
Visibility into team performance is a must have for any business. Without it, organisations are effectively blindfolded; left to move forward with no clue as to where they’re headed. Crystal clear Visibility lifts the fog from our eyes. It gives sales people a vital understanding of their pipeline and what needs to happen for them […]
3 Ways To Standardise Best Practice Customer Experience
Customer Experience exemplifies a company. Alongside your product or service, it is your defining characteristic. Why? Customer Experience encapsulates everything from which opinions of you are formed. Get it right and you’re on to a winner. Prospects become clients. Clients become brand advocates. Brand advocates generate more sales. But what about when Customer Experience goes […]
The Power Of Customer Experience
HOW TO PROVIDE A WORLD CLASS OFFERING Quality service matters. So significant is the Power of Customer Experience, it’s rise has led experts to describe experience as the new “brand”. Providing your clients with as optimal and enjoyable an experience as possible has to be high up on your agenda. Not least because there is […]