Anthill CRM – TERMS OF USE

Published: 20/05/2018

On completion of your Anthill Order and / or usage of your Anthill User Account, you agree to the following terms and conditions. If you are executing this Agreement on behalf of a company, you represent that you have the authority to bind the company to the terms governing the use of Anthill’s online application and platform (the “Service”). The term “you” refers to the individual or a legal entity, as applicable, that registers for or uses the Service. This Agreement states the general terms and conditions by which Anthill will deliver and You will receive any of the services and/or software applications provided by Anthill.

As part of the Service, Anthill will provide you with use of the Service, including a browser interface and data encryption, transmission, access and storage. Your registration for, or use of, the Service shall be deemed to be your agreement to abide by this Agreement.

Charges and Payment of Fees.

You will pay all fees or charges in accordance with the fees, charges, and billing terms in your Anthill Order.

Invoices will be generated mid-month for the current month when the agreement is monthly and on the first day of the current period for quarterly and annual agreements. All invoices shall be due within 30 days. Your account will be considered delinquent if payment in full is not received within 30 days.

You agree to provide Anthill with complete and accurate billing and contact information. This information includes your legal company name, street address, e-mail address, and name and telephone number of an authorised billing contact. You agree to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, Anthill reserves the right to terminate your access to the Service in addition to any other legal remedies.

If you believe that you have been incorrectly billed by Anthill, you must contact us via email (accounts@anthill.co.uk) within 60 days of the invoice date of the invoice containing the amount in question to be eligible to receive an adjustment or credit.

Non-Payment. Anthill reserves the right to suspend or terminate this Agreement and your access to the Service if your account becomes delinquent. Delinquent invoices are subject to interest of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. You will continue to be charged for your licenses during any period of suspension. If you or Anthill initiate termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with the Charges and Payment of Fees section above.

Non-Transferable Membership

Anthill and its licensors grant to you a personal, non-exclusive, non-transferable license to use and display the audio and visual information, documents, products and software contained in or made available through the Service (the “Content”) solely for your own internal business purposes. All rights not expressly granted by Anthill to you are reserved.

Restrictions

You are permitted to store, manipulate, analyse, reformat, print, and display the Content only for your personal use. Unauthorized use or resale of the Service is expressly prohibited. You shall not copy, license, sell, transfer, make available, distribute, or assign this license or the Content to any third party. You shall not create Internet “links” to the Service or “frame” or “mirror” any Content contained on, or accessible from, the Service on any other server or Internet-based device.

Third Party Interaction

In your use of the Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or sponsors showing their goods and/or services through the Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. Anthill shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.

Links to Third Party Sites.

Anthill does not endorse any sites on the Internet which are linked through the Service. Anthill is providing these links to you only as a matter of convenience, and in no event shall Anthill be responsible for any content, products, or other materials on or available from such sites.

User Accounts

A user account is required to access the Service and may be accessed and used only by those authorised individuals who are registered with Anthill. To open a user account, you or your company must complete the registration process by providing Anthill with current, complete and accurate information as requested. In registering for the Service, you and your company’s users agree to submit accurate, current and complete information about you and your company, and promptly update such information. Should Anthill suspect that such information is untrue, inaccurate, not current or incomplete, Anthill has the right to suspend or terminate your use of the Service. You must choose a personal, non-transferable password. User accounts cannot be “shared” or used by more than one individual. User licenses can be transferred to a new user only if a previous user becomes inactive and is unable to access the Service.

User Responsibilities

You are solely responsible for any and all activities that occur under your account and ensuring that you exit or log-off from your account at the end of each session of use. You shall notify Anthill immediately of any unauthorized use of your password or account or any other breach of security that is known or suspected by you. You shall also use your best efforts to stop immediately any copying or distribution of Content that is known or suspected by you. Anthill shall not be responsible for any unauthorized access to, or alteration of, your transmissions or data, any material, information or data sent or received, regardless of whether the data is actually received by Anthill, any transactions entered into through the Service, or any failure by you to abide by this Agreement.

Account Information and Data.

Anthill does not own any data, information or material that you submit to the Service (“Data”), unless we specifically tell you otherwise before you submit it. Anthill will not monitor, edit, or disclose any information regarding you or your account, including any Data, without your prior permission except in accordance with this Agreement or as may be required by law. Anthill does not provide user registration or statistical information such as usage or user traffic patterns to third parties. Anthill may access your account, including its Data, to respond to service or technical problems or as stated in this Agreement. You, not Anthill, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all Data, and Anthill shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Data.

Use, Storage and Other Limitations

Anthill reserves the right to establish or modify general practices and limits concerning use of the Service, including without limitation the maximum number of days that Content will be retained by the Service and the maximum disk space that will be allotted on Anthill servers on your behalf.

Currently a fair usage policy is in place where there are no fixed limitations for database and file storage. If your usage starts to incur more resource than we deem appropriate your CSM will make contact to explore options. You will not be charged for additional resource without prior notice and acceptance.

User Conduct

You agree to abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with the Service. In addition, without limitation, you agree not to use the Service or information from the Service to: (a) send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (b) harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (c) transmit through or post on the Service unlawful, harassing, libelous, abusive, harassing, tortious, defamatory, threatening, harmful, invasive of another’s privacy, vulgar, obscene or otherwise objectionable material of any kind or nature or which is harmful to minors in any way; (d) transmit any material that may infringe the intellectual property rights or other rights of third parties, including trademark, copyright or right of publicity; (e) transmit any material that contains software viruses or other harmful or deleterious computer code, files or programs such as trojan horses, worms, time bombs or cancelbots; (f) interfere with or disrupt servers or networks connected to the Service or violate the regulations, policies or procedures of such networks; (g) attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means; or (h) harass or interfere with another user’s use and enjoyment of the Service.

Termination of Service

For monthly agreements, your Agreement renews automatically each month. Either party may terminate this Agreement or reduce the level of service by notifying the other party in writing at least one month in advance of the termination date. You will be billed for the period from the date you initiate the termination up to and including the date one month following the date you initiated the termination at the service level prior to such termination.

For annual sales agreements, your Agreement commences upon the Start Date (as set forth in the Order Form), is non-cancellable, and, unless terminated for cause by Anthill as set forth below, continues for the Initial Term set forth in the Order Form. This Agreement will automatically renew for subsequent one (1) year term at Anthill then-current fees unless one party provides the other with written notice of its intent not to renew at least six (6) months prior to the end of the then-current term.

Termination for Cause

Any unauthorised access, use, copying, disclosure, distribution, or sublicensing by you or with your aid or consent of the Service or Content or any related methods, algorithms, techniques, or processes will be deemed a material breach of this Agreement.

Anthill in its sole discretion, may terminate your password, account or use of the Service and remove and discard any Data within the Service if you breach or otherwise fail to comply with this Agreement. Anthill will make available a file of your data within 30 days of termination if you so request at the time of notification of termination. In addition, Anthill may terminate a free/trial account if you do not first log-on within 30 days after registration or if 90 days have passed since you last logged on. Upon termination of an account, your right to use such account and the Service immediately ceases, and Anthill shall have no obligation, except as stated above, to maintain any Data stored in your account or to forward any Data to you or any third party.