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Organisational processes exist for a reason. They guide and dictate the actions of your team in line with your bespoke version of best practice. But what happens when workflows aren’t followed? If processes are inconsistent, what is the knock on effect for both colleagues and customers alike? The risk of missed opportunities or unsolved issues […]
Your business processes are your blueprint for success. They define the actions of your workforce and determine how your customers experience your offering. With competition only getting stronger, and patience of customers running ever thinner, businesses need to stay on top of their operations. They need to ensure each process is optimised toward maximising desired […]
Every single organisation has a unique, best practice workflow. An optimal approach to performance that, above any other method, can guarantee the business hits their number and delights their customers. The challenge, for many companies, however, is to first identify exactly what their best practice is. As businesses begin to scale, and more individuals contribute […]