Integrate Microsoft Outlook With Anthill

Posted by Jacob Goodwin in Integrations - Last updated

Welcome to the Anthill Guide on how to Integrate your Microsoft Outlook email with Anthill!

The following document will outline how to automatically attach emails to an Anthill customer record, view a summary in the customer history and remove time wasted copying and pasting information.

Linking Accounts

First off, access your Anthill account and navigate to the “Integrations” hub.

Select “Settings” from beneath the Outlook logo.

You will need the email that appears in the pop up box, later.

Open Microsoft Outlook.

Select “Exchange” from within the Admin Centres group on the left hand menu.

Select “Rules” from the mail flow group.

The next step is to create two rules that will push emails into Anthill.

Create New Rule A:

Name = Copy Received Email to Anthill

Apply this rule if = The recipient is…select the mailboxes that you would like to sync to Anthill.

Do the following = BCC the message to

[your anthill email sync address – please contact support for this]

[company]@inbound-a.anthillcrm.com (this is the email from the pop up box in your Anthill)

Create New Rule B:

Name = Copy Sent Email to Anthill

Apply this rule if = The sender is…select the mailboxes that you would like to sync to Anthill.

Do the following = BCC the message to

[your anthill email sync address – please contact support for this]

[company]@inbound-a.anthillcrm.com (this is the email from the pop up box in your Anthill)

If you need any further help integrating email, get in touch with one of our experts to see how Anthill can help your organisation grow.


If you have any other Integration Queries, please visit the Integrations Hub or Contact Us directly.


Jacob Goodwin -

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