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How To Access Anthill Support
Welcome to the Anthill guide for Accessing and Using our Support Area. From here, you can register any and all support queries that arise, directly from within your Anthill login. Having this central hub ensures that, should you have any issues, they are easily rectified. Likewise, all registered issues will be located in one simple […]
Microsoft Browser Updates & Anthill
Microsoft have recently announced a raft of changes regarding their internet browsers, Internet Explorer (IE 11) and Microsoft Edge Legacy. Among the announced changes is a notification that Microsoft 365 applications and services will no longer support Internet Explorer 11 (IE 11) and Legacy Edge. This change will take effect from August 2021. Whilst Anthill […]
Creating Customer SMS Notifications
Welcome to the Anthill guide for Creating Customer SMS Notifications. Through this feature, you can automate client communications for key events such as Appointment Reminders or Project Status updates. SMS notifications can also be connected to your other systems via our integration with Text Marketer. This guide will explain how you can achieve this in […]
Creating Internal SMS Alerts
Welcome to the Anthill guide for Creating Internal SMS Alerts. Through this feature, you can automate internal notifications for key customer related events such as New Sales or Installer Assignments. SMS notifications can also be connected to your other systems via our integration with Text Marketer. This guide will explain how you can achieve this […]
Managing Duplicate Account Records
Welcome to the Anthill Guide for managing duplicate account records! The Anthill account record provides a single view of activities that a customer has had with your company. This covers everything from enquires to appointments, leads to sales and any issues raised. Each account has a unique C number. To ensure accurate reporting and avoid issues […]
Using Anthill Workflows
Welcome to the Anthill Guide for using workflows! The following document will introduce you to the basics of the Anthill workflow system and explore getting started, logging progress and keeping track of activities. Workflow is at the heart of the Anthill platform. It allows you to define every customer process and monitor performance, giving you more […]
Navigating Your Anthill Account
Welcome to the Anthill Guide for navigating your Anthill account! The following document will introduce you to the Anthill platform and outline the basics of using your account. We shall also explain how to navigate to the key areas of your dashboard. Your Anthill Dashboard When you log in to your Anthill account, the first screen […]
How To Access Your Anthill Account
Welcome to the Anthill Guide on accessing your account! The following document will outline the steps needed to enter your Anthill system. This includes inputting login details, resetting your password and adding a bookmarking to quickly navigate back to your system. For the best experience with Anthill, make sure to use the most up to date […]