Anthill Retail Review: Reflections and Predictions from the Industry

Posted by anthillsoftwareleeds in Resources - Last updated January 15th, 2021

The data has been collated, and the results are in… welcome to the inaugural Anthill Retail Review: Reflections and Predictions from the Industry!

A huge thanks to all participants for helping the team to compile this industry report, we couldn’t have done it without you.

More importantly, through sharing your honest insight, we can drive our collective industry forward.

Retail Review: The Content

As we all know, perhaps too well by now, 2020 caused a great deal of uncertainty and anxiety for all businesses.

What was previously assumed as the “done thing” was radically turned on its head and companies were left scrambling to find alternative ways of working to ensure they survived the tumult of the pandemic.

In order to aid the transition from surviving in 2020 to thriving in 2021, Anthill decided to take action and open the floor to the industry, providing a platform to share key takeaways and learnings as well as tactics and predictions for the year to come.

And now we’re making this available for all!

Contained within the survey you will find:

Reflections on 2020’s challenges
Lessons learned in overcoming the unexpected
Predictions for the year ahead
Models for success in 2021

Retail Review: The Insights

We hope you find the report insightful. Even better, the findings could allow you to uncover some key takeaways to implement in your respective organisations

As a sneak preview, here’s a snippet of some key takeaways you can implement:

Procedural resilience.

Without a robust, efficient process a company simply cannot operate to it’s full potential.

Critical reflections.

Having information at your fingertips to evaluate your whole operation, especially the customer journey, is vital for identifying areas for improvement.

Wise investment.

Whether in Marketing, Sales or Technology, ensuring your precious resources are distributed effectively aids in protecting your organisation against unforeseen circumstances.