Anthill Blog

Actionable Insights to Accelerate Growth

Why Your Customers Want A Partner, Not A Provider

When your customers reflect upon your relationship, do they see you as a Partner or a Provider? On some occasions, it doesn’t matter quite so much which of the two we are perceived to be, but more often than not it can have a significant impact on your image and reputation. Say you’re making a […]

Jacob Goodwin -

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How A Faster Enquiry Response Time Generates Double The Conversions

How fast is your new enquiry response time? More importantly, how quick should your response be to a new enquiry? 10 minutes? An hour? A day? A week? According to a study conducted by the Harvard Business Review… New enquiry leads are 10 times less likely to respond after 5 minutes. Whilst conversion rates are […]

Jacob Goodwin -

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Customer Feedback: The Value In Your Interactions

Customer Feedback is your friend. Not convinced? This quote from Brian Halligan explains why you should be: “If we don’t know what’s right, we can’t do more of it. If we don’t know what’s wrong, we can’t do less of it. Without customer feedback, we are destined to fail.” Brian Halligan Every company wants countless […]

Jacob Goodwin -

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Integrations: The Secret Sauce For Efficiency

Integrations drive efficiency. That may seem obvious but how often do you find yourself inputting data into multiple sheets? Or constantly switching between tabs just to get a simple piece of information? Whilst the majority of organisations would acknowledge the need to integrate, the amount that actually do is up for debate… Why Should I […]

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Anthill Retail Review: Reflections and Predictions from the Industry

The data has been collated, and the results are in… welcome to the inaugural Anthill Retail Review: Reflections and Predictions from the Industry! A huge thanks to all participants for helping the team to compile this industry report, we couldn’t have done it without you. More importantly, through sharing your honest insight, we can drive […]

Jacob Goodwin -

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