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How To Access Anthill Support
Welcome to the Anthill guide for Accessing and Using our Support Area. From here, you can register any and all support queries that arise, directly from within your Anthill login. Having this central hub ensures that, should you have any issues, they are easily rectified. Likewise, all registered issues will be located in one simple […]
Microsoft Browser Updates & Anthill
Microsoft have recently announced a raft of changes regarding their internet browsers, Internet Explorer (IE 11) and Microsoft Edge Legacy. Among the announced changes is a notification that Microsoft 365 applications and services will no longer support Internet Explorer 11 (IE 11) and Legacy Edge. This change will take effect from August 2021. Whilst Anthill […]
Anthill Design Operations
Welcome to the Anthill Guide on the Design operations now available within your Anthill system! Prerequisites You have a suitable CAD package installed on each machine that you want to use with Anthill. Ensure that your CAD package is supported by Anthill . Connect your local system with Anthill . The following functions are available […]
How To Import A Quote From Winner Design
Welcome to the Anthill Guide on how to import a quote from Winner Design into Anthill! Prerequisites You have Winner Design installed on each machine that you want to use with Anthill. Ensure each of your Winner Licences has the ‘ERP integration’ module enabled – contact Winner support to arrange directly. Once activated, download and […]
How To Use Winner Design With Anthill
Welcome to the Anthill Guide on how to use Winner Design and Anthill! After you have connected Anthill with Winner Design, you will be able to create quotes and designs directly from your Anthill system. These are then attached to the relevant lead in your Anthill account. This facilitates a more streamlined approach to keeping […]
Exploring Anthill’s Transactional Delivery Options
Welcome to the Anthill guide for transactional email and SMS delivery options. In this guide, we shall cover in detail the opportunities you have for automatically sending emails or SMS messages. Through your Anthill system, you can create and send communications, at designated stages in your bespoke workflows, ensuring both staff and customers alike are […]
Allowing Anthill Notifications
Welcome to the Anthill guide for Allowing Anthill Notifications. This guide will explain how you can allow in browser notifications to ensure you never miss an update within your Anthill system. By editing or changing notification settings you will then get a ‘pop up’ in the bottom corner to advise that a response has been […]
Creating Customer SMS Notifications
Welcome to the Anthill guide for Creating Customer SMS Notifications. Through this feature, you can automate client communications for key events such as Appointment Reminders or Project Status updates. SMS notifications can also be connected to your other systems via our integration with Text Marketer. This guide will explain how you can achieve this in […]
Creating Internal SMS Alerts
Welcome to the Anthill guide for Creating Internal SMS Alerts. Through this feature, you can automate internal notifications for key customer related events such as New Sales or Installer Assignments. SMS notifications can also be connected to your other systems via our integration with Text Marketer. This guide will explain how you can achieve this […]
Managing Duplicate Account Records
Welcome to the Anthill Guide for managing duplicate account records! The Anthill account record provides a single view of activities that a customer has had with your company. This covers everything from enquires to appointments, leads to sales and any issues raised. Each account has a unique C number. To ensure accurate reporting and avoid issues […]