Anthill Blog
Actionable Insights to Accelerate Growth
How To Give Your Customers The Best First Impression
Providing the best first impression can go a long way in dictating the outcome of your customer interactions. Set the right tone and customers will be immediately enamoured by your staff and your offering. Rub people up the wrong way and you’ll be clawing to win them back each and every time you connect. A […]
How To Predict Buying Patterns & Make The Most Of Your Customers
Every aspirational business craves the ability to predict the future. To gaze into a crystal ball and uncover how and why customers will buy in the weeks and months to come. To have a tried and trusted method for understanding what triggers or activities indicate a customer is ready to return. Unpacking the analytics is […]
How To Create A Customer Journey Map
When customers interact with your business, they embark on a journey. A journey with a specific end goal in mind. As a potential vendor, it is your job to lay the stepping stones to get them to their desired destination. Transporting them from A to B as seamlessly as possible. But if the journey has […]
Anthill JSON API Documentation
Welcome to the documentation for the JSON version of the Anthill API. Addition methods will be added overtime. If you require anything for the SOAP version, please contact us. Header CreateEnquiry This method is used to create a new enquiry for an existing customer. Common use cases are to send new enquires from websites into […]
New Client Announcement: Sliderobes
Exciting times at Anthill HQ as we announce the arrival of yet another leading KBB enterprise to the family… We are thrilled to welcome Niamh Keeley, Andrew Breslin, Tom McGrath and the rest of the Sliderobes team on board! As a leading retailer looking to further enhance their operations, the focus for the initial stages […]
Josh Joins The Anthill Mob
Another exciting announcement coming out of Anthill HQ this week! We’re delighted to share the news that we have a brand new member of the Anthill Mob. In order to ensure an optimal experience for clients both new and old, we’re thrilled to share that Josh Mears is joining Anthill as an Implementation Manager. Based […]
9 Simple Steps To Create A CRM Strategy
For every business that has adopted Customer Relationship Management software, they also need a CRM strategy. Whilst the benefits of CRM are universal, every company is unique. As such, you need to not only choose the right CRM, but consider the optimum CRM strategy. Doing so will ensure the technology works for you, fits to […]
How To Successfully Scale Customer Service
For a growing business, being able to successfully scale customer service is a challenge worth undertaking. In the early days, when the number of stores, or volume of customers is limited, it is significantly easier to provide personalised support. But as business starts booming, it places greater pressure on the resources you have at your […]
Anthill & ArtiCAD Integration
Two of the KBB industry’s foremost technology innovators, Anthill and ArtiCAD are delighted to announce the integration of their core products. ArtiCAD’s design and pricing software, ArtiCAD-Pro, is being integrated with Anthill’s CRM, process management and automation platform. Work is well underway with a release date expected to be announced in the coming weeks. The […]
Amending & Cancelling Purchase Orders
Welcome to the Anthill guide for Amending & Cancelling Purchase Orders. This guide advises how to notify a supplier of a change to an order that has already been sent. The Amend option should only be used when one or more items are still required from the supplier. If all items are no longer required, […]