Anthill Blog
Actionable Insights to Accelerate Growth
Updating Orders From Quote Revisions
Welcome to the Anthill guide for Updating Orders From Quote Revisions. Here you can learn how to process changes to order lines post-sale agreement. When the sale is originally agreed with the customer, all quote lines are transferred to order lines ready for ordering with suppliers. As customers can change their mind, and to cater […]
Product Release: April 2022
The following post documents the latest Product Release and Updates to the Anthill platform; they are: CAD Integration – Design from Anywhere with Anthill! Major new product feature to provide an optimal user experience and advanced insights for businesses. By connecting your preferred CAD package to Anthill you are able to: Start new CAD projects […]
6 Brilliant Benefits Of CRM Software
For customer conscious companies, effective customer management is near essential. As such, the benefits of CRM are clear for all to see. From increased customer knowledge to improved anticipation and communication. CRM software allows a business to put their customers at the heart of their operation. With customer experience often being the deciding factor in […]
Why Customer Testimonials Are So Important For Your Success
When reviewing products or providers, what are you most likely to turn to for reassurance? Sales copy? Marketing collateral? Or independent customer testimonials? “90% of people trust what a customer says about a business more than what that business says about itself”. Testimonial Statistics Whilst product specs and engaging feature descriptions can sell a customer […]
The Power Of Personalisation
Such is the power of personalisation that everything from buying a coffee to scrolling through Netflix is tailored toward the individual. People crave experiences designed specifically for them. So why should they expect anything less from your organisation? “80% of consumers are more likely to make a purchase from a brand that provides personalised experiences.” Epsilon […]
11 Strategies To Boost Customer Experience
Customer experience is THE defining competitive battleground of the here and now. So much so, that deals, incentives and long standing loyalties can be cast aside in favour of an experience that leaves customers feeling valued. With a beaming smile writ large across their face. “86% of customers are willing to pay more for a better […]
Email Domain Authentication
Welcome to the Anthill introduction to Email Domain Authentication. In this article, we’ll explore what domain authentication is and cover why, as an Anthill customer, you could benefit from adding it to your communications. Domain Authentication Domain authentication, or domain white labelling, is a form of online verification. A form of security check that tells […]
The Value Of Customer Feedback
Often described as your greatest source of company learning, the value of customer feedback is unending. No other source of information enables you to unearth otherwise unknown issues or serve your customers quite like hearing directly from those who engage with your business. Feedback is the window to understanding what it is about your products […]
The Ultimate Guide To Customer Touchpoints
How To Utilise Client Communications To Deliver A Memorable Customer Journey Download your copy of The Ultimate Guide To Customer Touchpoints – How To Utilise Client Communications To Deliver A Memorable Customer Journey here. Where, how, and why you interact with your customers forms the foundations of every client relationship. And ensuring you have the […]
What Is Customer Management?
Customer management is part and parcel of every business. It is an essential process responsible for maintaining and enhancing your company’s critical relationships with potential and existing customers. As such, getting it right can often make or break your success. Should you delight your customers, and make them feel valued, you’re well on the way to […]