Anthill Blog

Actionable Insights to Accelerate Growth

How To Create A Customer Journey Map

When customers interact with your business, they embark on a journey. A journey with a specific end goal in mind. As a potential vendor, it is your job to lay the stepping stones to get them to their desired destination. Transporting them from A to B as seamlessly as possible. But if the journey has […]

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New Client Announcement: Sliderobes

Exciting times at Anthill HQ as we announce the arrival of yet another leading KBB enterprise to the family… We are thrilled to welcome Niamh Keeley, Andrew Breslin, Tom McGrath and the rest of the Sliderobes team on board! As a leading retailer looking to further enhance their operations, the focus for the initial stages […]

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Josh Joins The Anthill Mob

Another exciting announcement coming out of Anthill HQ this week! We’re delighted to share the news that we have a brand new member of the Anthill Mob. In order to ensure an optimal experience for clients both new and old, we’re thrilled to share that Josh Mears is joining Anthill as an Implementation Manager. Based […]

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9 Simple Steps To Create A CRM Strategy

For every business that has adopted Customer Relationship Management software, they also need a CRM strategy. Whilst the benefits of CRM are universal, every company is unique. As such, you need to not only choose the right CRM, but consider the optimum CRM strategy. Doing so will ensure the technology works for you, fits to […]

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How To Successfully Scale Customer Service

For a growing business, being able to successfully scale customer service is a challenge worth undertaking. In the early days, when the number of stores, or volume of customers is limited, it is significantly easier to provide personalised support. But as business starts booming, it places greater pressure on the resources you have at your […]

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Anthill & ArtiCAD Integration

Two of the KBB industry’s foremost technology innovators, Anthill and ArtiCAD are delighted to announce the integration of their core products. ArtiCAD’s design and pricing software, ArtiCAD-Pro, is being integrated with Anthill’s CRM, process management and automation platform. Work is well underway with a release date expected to be announced in the coming weeks. The […]

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Amending & Cancelling Purchase Orders

Welcome to the Anthill guide for Amending & Cancelling Purchase Orders. This guide advises how to notify a supplier of a change to an order that has already been sent. The Amend option should only be used when one or more items are still required from the supplier. If all items are no longer required, […]

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Updating Orders From Quote Revisions

Welcome to the Anthill guide for Updating Orders From Quote Revisions. Here you can learn how to process changes to order lines post-sale agreement. When the sale is originally agreed with the customer, all quote lines are transferred to order lines ready for ordering with suppliers. As customers can change their mind, and to cater […]

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Product Release: April 2022

The following post documents the latest Product Release and Updates to the Anthill platform; they are: CAD Integration – Design from Anywhere with Anthill!

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6 Brilliant Benefits Of CRM Software

For customer conscious companies, effective customer management is near essential. As such, the benefits of CRM are clear for all to see. From increased customer knowledge to improved anticipation and communication. CRM software allows a business to put their customers at the heart of their operation. With customer experience often being the deciding factor in […]

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