Anthill has been truly transformative for Neptune.
From the outset, the project manager and build team demonstrated a deep understanding of our needs and worked collaboratively to scope and tailor a solution that fits our business perfectly.
The implementation process was smooth, well-managed, and refreshingly straightforward. The result is a highly user-friendly system with powerful reporting capabilities that give us excellent visibility across both our customer experience and project journeys.
Anthill has not only improved how we manage and report on our projects, but has also strengthened decision-making and enhanced the support we provide to our customers. We highly value the partnership and the tangible business outcomes delivered through this implementation.
Anthill gives us **one clear view** of every customer journey — from first enquiry to final installation.
Anthill has brought our showroom and project teams onto a single shared process, giving us complete visibility of where every customer is on their journey.
From first enquiry through to final installation, we can see exactly what’s happening and make sure each client receives the considered, premium service they expect from C.P. Hart.
120k showroom appointments, a 45% conversion rate and £70m in additional revenue.
Anthill generated over 120k showroom appointments with a 45% conversion rate and £70m in additional revenue.
Anthill is a superb system which our teams thoroughly enjoy using! The software is easy to use, intuitive and, most importantly, guarantees our customers are at the heart of our business.
Anthill has proven to be the most flexible CRM platform I’ve worked with.
At every stage, Anthill took the time to understand our unique processes and delivered a solution tailored to our needs. Ease of use was a top priority, ensuring our sales team could contribute to the information flow with minimal effort.
Anthill developed a platform that not only made sense to our team but actively engaged them by simplifying workflows and helping them maximise opportunities.
Anthill has proven to be the most flexible CRM platform I’ve worked with, and it’s an excellent fit for JT Ellis.
Anthill has given us insight into our customer database — something we haven’t achieved in over 20 years.
I’ve had the pleasure of working with Anthill to build a CRM from the ground up. As someone who’s not particularly tech-savvy, I found the entire process surprisingly straightforward — and even enjoyable — thanks to Anthill’s guidance.
Anthill has given us insight into our customer database, something we haven’t been able to achieve in over 20 years. It’s enabled us to implement data-led initiatives and marketing strategies across the company without a hitch.
The platform’s automated follow-ups have significantly enhanced our customer journey, boosting our conversion rates and strengthening our brand position in an increasingly competitive market.
For any KBB retailer considering a CRM, there really is no better option.
Since introducing Anthill CRM, we have seen a remarkable transformation. Anthill has elevated both our sales performance and overall efficiency across the business.
The built-in KPI reporting has been invaluable, giving us real-time insights into performance, helping us identify business opportunities, and enabling the team to make informed decisions that drive growth.
The integration with Winner Design and Xero has been a real game-changer. Gone are the days of manual data entry. We now have one connected system that brings together finance, sales, design, customer service, and logistics.
Anthill is more than just a system, it’s become part of the way we work. For any KBB retailer considering a CRM, there really is no better option.
Anthill is a fundamental part of our business.
Anthill is a fundamental part of our business. The software provides the visibility to spot trends, drives accountability and ensures we can accurately track KPIs, helping deliver the level of service we desire.
Productivity increases of 44% in our ordering team and a week off our product launch timeline.
With Anthill we are seeing productivity increases in our ordering team of 44% and a week reduction in our product launch timeline. Working with Anthill has been straightforward and hugely beneficial.
It is much, much more than a simple CRM system.
Anthill has played a huge part in the growth of Kutchenhaus. The technology ensures that the whole team is focused and moving towards the same clear goal. It is much, much more than a simple CRM system.
Anthill delivered a CRM system that has transformed the way our stores deal with potential customers.
Anthill has been a fantastic tool to enable us to establish and maintain customer relationships as well as help improve their overall shopping experience.
Anthill delivered a CRM system that has transformed the way our stores deal with potential customers, as well as providing valuable insight into customer behaviour that helps to guide our business decisions and marketing communications.
They are always available for support and advice on how to get the most out of the system.
The team at Anthill, especially Michelle & John, have been so helpful and accommodating in our requests to personalise the system to suit our complex needs. They are always available for support and advice on how to get the most out of the system.
As we get further into the usage of Anthill I have no doubt it will add value for all parts of our business as we look to continue to maintain and further establish customer relationships.
When looking for a new CRM solution, Anthill was clearly the perfect fit for our needs!
When looking for a new CRM solution, Anthill was clearly the perfect fit for our needs! Anthill helps us manage our entire customer journey – from initial enquiry right through to installation.
Anthill’s intuitive dashboards allow us a comprehensive overview of each customer’s journey. Having all information consolidated in one user-friendly platform has undoubtedly streamlined our operations, making day-to-day tasks more efficient.
What sets Anthill apart is not only its functionality but also its design. The user-friendly interface has significantly reduced the learning curve, empowering our team to leverage the full potential of Anthill without the need for loads of training.
We can track everything with ease. It really is brilliant.
With Anthill, we can track everything with ease. Enabling simple analysis of the data to prove the impact of each of our marketing channels and campaigns. It really is brilliant.
Day to day, Anthill is where everything happens.
The benefits of everyone working from one process is huge, we have more time, we are much more efficient. We can manage a new level of KPIs that we couldn’t before.
Personally, the one thing that I love about Anthill is its flexibility. I know that as The Kitchen Store changes, that Anthill will have a solution.
I think Anthill has a big future in the KBB industry — I genuinely think Anthill will be the leading piece of software moving forward for KBB retailers. Day to day, Anthill is where everything happens.
After waiting years for the perfect solution… wow, were we wrong to be sceptical!
We wanted to express our sincere gratitude for your fantastic work on Anthill so far. After waiting years for the perfect solution, we were initially sceptical that Anthill could meet our expectations. But wow, were we wrong!
The entire process, from defining the project scope to implementing the first stage, has been absolutely amazing. You delivered everything right on time, communication was excellent.
In just a short amount of time, Anthill has already led to a significant boost in productivity across our businesses.
Anthill has truly transformed the way we manage customer relationships and sales pipeline.
Anthill has truly transformed the way we manage customer relationships and sales pipeline. Its robust features, such as workflows, detailed analytics, and integration with other tools, allow us to optimise every aspect of our customer service and sales processes.
Overall, Anthill has not only enhanced our efficiency but also significantly improved administrative operations, making it a true asset for our business.
A fantastic system, very user friendly and great for the customer journey experience.
Anthill is a fantastic system, very user friendly and great for the customer journey experience. The Anthill team are also super friendly and very helpful!
It’s helped us tenfold in terms of staying on top of all our customers.
Love the system, it’s helped us tenfold in terms of staying on top of all our customers and knowing where they are at in their sales process.
Helped massively with our accounting — the fact it ties to Xero is brilliant. Been amazing to pull leads directly from our website and has helped us stop losing potential clients.
9 times out of 10 whenever we call up our issue is resolved and any change requests are dealt with promptly by James and Alastair.
We could not be more grateful for the constant support to help us grow.
We have been helped massively this year with the work of the Anthill team. Making progress to our brand-new company, we have had constant support to ensure that our CRM system supports our ideas and progress as a team.
Saoirse has been great from day one and we could not be grateful enough of her work in helping us grow as a business.
The quoting process is extremely good for our business — user friendly and easy to edit.
Amazing Lofts started using Anthill over 2 years ago. The quoting process is extremely good for our business, user friendly and easy to edit items and prices.
Our leads flow into Anthill and we book appointments, manage sales diaries and install bookings and keep track on performance. Saoirse helps us when needed and is always available to offer assistance and advice.
A sleek and efficient way to ensure all our clients receive the best service.
Anthill has provided a sleek and efficient way to ensure all our clients receive the best service, all the way from enquiry through to completion.
A brilliant system which has helped our business run far more efficiently.
Anthill is a brilliant system which has helped our business run far more efficiently and complete day-to-day business tasks a lot more easily.
The staff are like friends and nothing is too much for them.
Amazing customer service and support. The system is always evolving and they take on ideas and suggestions that will help move your company forward.
The staff are very friendly, fun, helpful and knowledgeable — always ready to help find solutions to make the business run easier. The staff that work there are like friends and nothing is too much or too little for them.
The reporting that you can generate from the system is next level.
The reporting that you can generate from the system is next level. Even if you can’t create the exact report you require yourself, their helpful staff are at hand to specifically program bespoke code to come as close to what you require as possible.