Anthill Blog
Actionable Insights to Accelerate Growth
The Ultimate Guide To Customer Touchpoints
How To Utilise Client Communications To Deliver A Memorable Customer Journey Download your copy of The Ultimate Guide To Customer Touchpoints – How To Utilise Client Communications To Deliver A Memorable Customer Journey here. Where, how, and why you interact with your customers forms the foundations of every client relationship. And ensuring you have the […]
Why A Single Source Of Truth Should Be Top Of Your Wishlist
In today’s competitive climate, businesses need to grasp every advantage they can get. And having the capacity to convert your customer data into actionable insights is vital for making the most of your resources. However, companies are all too often finding themselves pulling data from multiple systems. An activity which regularly results in contradictory and […]
4 Reasons Why Digital Transformation Is Vital For Business Management
When it comes to effective business management, corners simply cannot be cut. Without streamlined operations and optimal internal efficiency, organisations are guilty of limiting their capacity for growth. And in today’s highly competitive environment, the companies leading the way are those adopting best in class technology to support their operations. “80% of organisations fast-tracked their […]
Customer Management: Finding Your Excel Alternative
When it comes to customer management, you can only go for so long without a robust solution. As records mount up, opportunities increase and remedials start to stack, investing in a central data hub becomes non-negotiable. For many businesses, the first port of call is Excel. Whilst undoubtedly a fantastic piece of technology, utilising Excel […]
How Technology Can Accelerate Sales And Drive Revenue
Technological innovation is the pursuit of improvement. The constant drive to challenge established methods and question existing practices for increasingly better results. When it comes to your sales and revenue generating activities, adopting this approach has immeasurable potential. Technology can encourage the emergence of new opportunities or unearth new growth channels. It can rewrite old […]
3 Ways Digital Transformation Enhances Organisational Agility
Businesses need organisational agility to adapt to the ever changing dynamics of the consumer landscape. And recent experience has shown us a seismic shift can arise at a moments notice. Nobody could’ve predicted the sudden requirement for remote working facing the world at the onset of the pandemic. But by building in organisational agility and […]
The Importance Of Sales Pipeline Analysis
Undertaking sales pipeline analysis is a vital process. Especially for organisations serious about facilitating growth and providing the best possible customer experience. Both internally and externally, the potential insight that forensic analysis can provide is nigh on endless. So why do so many organisations neglect their data? Or worse, fail to invest in investigation in […]
3 Tips For Simple & Straightforward Reporting
In order to make the best decisions for your operation, you need the most accurate and insightful data available at your fingertips. Collecting it requires a certain element of reporting. However, for many businesses, reporting is seen as a dirty word. A thankless task that either takes too long, requires too much effort or is […]
How Digital Process Management Can Evolve Your Analogue Workflows
When it comes to organisational practice, are your team following the same handwritten, analogue workflow created 20 years ago? Or are your customer processes defined and managed digitally? Allowing each new iteration to reflect the ever changing business landscape you operate in. “Going digital means being able to handle more information more efficiently. And, more […]
How To Introduce Digital Transformation
Technology is constantly changing our lives. Across every aspect of our existence, cutting edge developments are transforming experiences for the better. The business world is no exception. Each industry is facing technological overhaul and a failure to adopt and adapt digital transformation best practices will see countless companies left by the wayside. So how can […]