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The Kitchen Store & Anthill: Case Study
The Kitchen Store are a Kitchen Retailer based in the south of England. They have four showrooms selling German and British kitchens. Watch the video below to learn first hand about their experience using the Anthill platform. There are lots of fixes that Anthill provided, the biggest being invoicing. Designers can now get on with […]
Tile Giant & Anthill: Case Study
Anthill have collaborated with Tile Giant to enhance their sales process, streamline quote management, optimise trade activity and provide a new single customer view. With over 80 stores across the UK, Tile Giant are driven by a desire to provide a fantastic range of tiles, flooring and personal one to one service. Here’s a brief […]
15 Essential Customer Service Metrics To Monitor
How can you be sure you’re providing the best support offering to your clients if you aren’t tracking key customer service metrics? We’ve spoken before of the importance of tracking metrics across the sales function. Using them to access live data and ensure all decisions are made from a position of clarity and visibility. Too […]
15 Essential Sales Metrics You Need To Track
“If you can predict the rate at which you create (or create and grow) qualified pipeline, and you know your average close rate(s), then you can start predicting your revenue”. Aaron Ross If you’re not measuring, you’re not maximising. As soon as you begin to collect and track the right data, revenue and success quickly […]