Anthill Blog
Actionable Insights to Accelerate Growth
Fábio Joins The Anthill Mob
Another exciting announcement coming out of Anthill HQ this week as we’re delighted to share the news that we have a brand new member of the Anthill Mob. Following on from James and Sam joining our Customer Success team just four weeks ago, we’re thrilled to share that Fábio Tavares is joining Anthill as a […]
Why A Consistent Process Is The Best First Impression
First impressions count. Whether in our personal or professional lives, we’re intrinsically wired to judge people, for better or worse, almost immediately. A study from the Harvard Faculty of Communications found that… “It only takes seven seconds for you to make a first impression”. Harvard Faculty of Communications When it comes to your customer facing […]
Why Accessible Insights Are Actionable Insights
Powerful insights exist to guide our business decisions. They define our actions by providing accurate data, grounded in lived experience and fact. But in order to act on information, you first need to be able to access it. You can have the all the best intentions and drive to revolutionise your business through data. But […]
15 Essential Customer Service Metrics To Monitor
How can you be sure you’re providing the best support offering to your clients if you aren’t tracking key customer service metrics? We’ve spoken before of the importance of tracking metrics across the sales function. Using them to access live data and ensure all decisions are made from a position of clarity and visibility. Too […]
Exploring Anthill’s Transactional Delivery Options
Welcome to the Anthill guide for transactional email and SMS delivery options. In this guide, we shall cover in detail the opportunities you have for automatically sending emails or SMS messages. Through your Anthill system, you can create and send communications, at designated stages in your bespoke workflows, ensuring both staff and customers alike are […]
Tailored User Experience: The Impact Of Individuality
As humans we want to be treated, and thought of, as individuals. We all have our unique quirks and respond positively when those are reflected in a tailored user experience built entirely for us. This is as much the case in our personal lives as in our professional engagements. So why are organisations not replicating […]
Integrate Campaign Monitor With Anthill
Welcome to the Anthill Guide on how to integrate Campaign Monitor with Anthill! Integrating Anthill with Campaign Monitor allows you to monitor your marketing campaigns directly from Anthill. You will require at least a “Basic” Campaign Monitor account and your Anthill details to complete the process. Linking Accounts Log in to your Campaign Monitor account. Navigate […]
Integration Overview: Anthill & Campaign Monitor
As part of Anthill’s integration suite, customers can connect their system with Campaign Monitor. Utilising this integration allows you to segment, monitor and manage your marketing campaigns directly from within Anthill. If you’re looking to facilitate the integration itself, visit our easy installation guide here. Otherwise, read on to find out how integrating Anthill with […]
How To Streamline Your Operational Processes
Process Management 101 Download your copy of “Process Management – How To Streamline Your Operational Processes”, here! Process guides everything. Each decision, each activity, each interaction, And for any business to run effectively, processes require crystal clear transparency and laser focussed clarity. A poorly implemented, or non-existent, process can be hugely detrimental to an organisation. […]
New Additions For The Anthill Mob
Another week at Anthill HQ comes to a close with an exciting announcement… We’re delighted to share the great news that we have two new additions joining the Anthill family. Following a record year in 2020, our plans to grow the team across Development, Customer Success and Sales in the first half of the year […]