Anthill Blog
Actionable Insights to Accelerate Growth
How To Utilise Marketing Automation Over The Festive Period
The festive period can put stresses and strains on companies in a number of ways. And a combination of decreased staff levels and increased volumes of customer interest can seek to compromise your ability to deliver a first class experience. This is where marketing automation can give you the edge. Maintaining quality experiences without draining […]
4 Ways Anthill Can Increase Profitability
Every company, irrespective of industry, channel, or location, should always be looking to increase profitability. Doing so, through a regular review process for incremental gains, can help an organisation stay as effective as possible. All whilst keeping an eye on both the competition and the latest trends. The risks of not doing so are simply […]
Implementing A Framework For Customer Experience Transformation
No matter the power of your products, or the value in your pricing, if your customer experience isn’t up to scratch you’ll find yourself losing customers to competitors left, right and centre. “Customer experience is an excellent starting point for digital transformation because it places the emphasis on creating a happy customer.” As a result, undertaking […]
How Tracking Trends Can Give You The Competitive Edge
Tracking trends, to draw ahead of the curve industry insights, is competitive gold dust. By being able to predict the next big shift, from your own customer data, you can unlock the secrets to a competitive edge time and time again. “Trend intelligence is the process of identifying emerging and latent trends that will impact […]
How A Robust Process Can Preserve Your Brand Reputation
Your brand reputation is your most precious asset. More than your products or your stores, businesses live and die by their reputation. Get it right, and you can inspire loyal customers to become active brand advocates. Singing your praises to your target markets. Get it wrong, and you risk undoing all of your hard work. […]
6 Ways You Can Make Your Kitchen Showroom Stand Out
Whether you own, manage or work in a kitchen showroom, you know how critical it is to create a memorable in store experience. If customers aren’t greeted with a bright smile, struggle to find what they’re looking for or are overwhelmed by chaotic displays, chances are they won’t spend a penny. Making your kitchen showroom […]
17 Reasons Why You Need Anthill
Anthill is here to help put your customers at the heart of your operation. Designed with over 15 years of industry experience, our software exists to streamline internal processes and enhance communication at every stage in your customer journey. To ensure you can deliver the best possible customer experience, 100% of the time. Where out […]
Bathroom & Kitchen Eleven and Anthill: Case Study
Anthill have collaborated with Bathroom & Kitchen Eleven to replace countless spreadsheets with a single source of customer truth, reduce marketing spend by 350% without a drop in sales revenue and remove the guesswork from reporting leading to more informed decision making processes. With over twenty years in the industry, Bathroom & Kitchen Eleven are […]
How To Embed Best Practice Behaviours
Aspirational organisations should be striving to embed best practice behaviours at scale. Not least because an absence of quality can compromise internal efficiency and customer experience alike. By knowing, and implementing, your version of best practice, the risks of inconsistency are drastically reduced. But how can companies ensure every cog in the wheel turns in […]
3 Tips To Make Your Bathroom Showroom Stand Out
In a world where customer experience is the defining competitive battleground, you need to do everything in your power to make your showrooms stand out. They are the physical embodiment of your brand values and reputation. The experience must be memorable for all the right reasons! Consider your current setup, what sort of first impression […]