Anthill Blog
Actionable Insights to Accelerate Growth
How To Create A Customer Feedback Strategy
Customer feedback can provide organisations with a wealth of opportunities. Yet it is through having an effective strategy, to collect and enact the findings, that you can fully unlock their secrets. There is gold dust in your insights that, harnessed properly, can transform nuggets of customer feedback into gems of company progression. For better or […]
5 Tips For Managing Sales Performance
Getting the most from your team is arguably the key responsibility of any leader. And perhaps, more than for any other vertical, managing sales performance is an essential skill to master. Strategies and tools for managing sales performance are significantly wide ranging. Yet all are used to raise the efficiency and effectiveness of contributors across […]
9 Essential Sales Skills For Success
Every customer facing role, no matter the job title, requires an essential knowledge of core sales skills. The risk, for both managers and individuals alike, comes when staff in these positions aren’t adequately prepared. In other words, they aren’t sales ready. And, trained or not, every customer interaction can leave a lasting impression. Don’t forget, […]
How To Access Anthill Support
Welcome to the Anthill guide for Accessing and Using our Support Area. From here, you can register any and all support queries that arise, directly from within your Anthill login. Having this central hub ensures that, should you have any issues, they are easily rectified. Likewise, all registered issues will be located in one simple […]
Product Release: August 2021
The following post documents the latest Product Release and Updates to the Anthill platform; they are: Anthill Support Area New ticket system to contact our Support Team with support and system change requests. Read more here Integrations Hub New integrations area for power users to configure integrations. CRM & Process Repeating appointments for customers and […]
The Anthill Mob: Chris
Every month we sit down with one of the team here at Anthill HQ, to let you all get to know about them, and us, that little bit better… Today it’s the turn of our Technical Lead, Chris! Q. What is your role? I generally look after the technology side of things. With this being […]
Microsoft Browser Updates & Anthill
Microsoft have recently announced a raft of changes regarding their internet browsers, Internet Explorer (IE 11) and Microsoft Edge Legacy. Among the announced changes is a notification that Microsoft 365 applications and services will no longer support Internet Explorer 11 (IE 11) and Legacy Edge. This change will take effect from August 2021. Whilst Anthill […]
4 Ways To Make Customers Love Your Business
Every business landscape is hyper competitive, with countless companies vying for the attention of a limited pool of potential customers. So, the question on everyone’s lips, is how to stand out? How do you make customers love your business more than the rest? As cut throat as it sounds, the reality is a failure to […]
How To Effectively Embrace Automation
Automation exists to make your life easier. From the small processes, like instantaneous push notifications, through to NASA’s revolutionary feats of engineering putting robots on Mars. Automation at it’s very core increases our efficiency and enhances our productivity. So for any business concerned with their continued success, it is essential that considerable time and thought […]
Why Expectations Of Your Customer Data Systems Are Unrealistic
When it comes to your customer data systems, there are three essential facets. Transparency. Uniformity. Security. Research suggests, however, that for many organisations; the ability to fulfil these three traits is vastly overestimated. An in depth report from Alation found that… “Two-thirds of respondents believe their company’s data culture ranks in the top tier among […]