Anthill Blog
Actionable Insights to Accelerate Growth
Why Disconnected Systems Are Destroying Your Customer Experience
9 times out of 10, disconnected systems are more of a hindrance than a help. With any insight provided overshadowed by the difficulty either accessing or actioning the output. Instead of providing insightful business intelligence, a disparate tech stack can create information silos; driving down efficiency as time is lost reconciling data and resolving inaccuracies. […]
5 Reasons Why Customer Journey Mapping Matters
Every time your customers interact with your company, they embark on a journey. And without customer journey mapping, there’s no way to ensure they stay on the desired course. Whether that journey begins at the start of a new project, recommences whilst seeking support for an outstanding issue or reignites after a long absence; it […]
5 Ways To Put Your Customer First
Customer experience is the definitive competitor battleground. So for companies serious about long term success, knowing how to put your customers first is non-negotiable. “65% of customers say they’ve switched brands because of a poor customer experience.” Khoros Yet putting your customer first doesn’t necessarily mean bowing to every demand. An optimal customer orientated strategy will […]
Managing Order Lines In Anthill
Welcome to the Anthill guide for managing order lines. This guide advises how to use order line features in Anthill; from purchase orders, supplier acknowledgement, stock allocation, warehouse management and dispatching. The ‘Ordering’ tab in the customer sale page contains all the functionality to manage your customer orders. Order Lines Order lines contain the details […]
10 Tips For Choosing The Right CRM For KBB Sales Effectiveness
Choosing a CRM is a major decision that will impact upon every aspect of both your sales performance and customer management. The right CRM allows your team to perform more efficiently and more effectively. By contrast, choose the wrong CRM and not only will you sink a lot of time and money into an inappropriate […]
Why Staying Competitive Means Investing In Technology
Staying competitive, and finding new ways to stay ahead of the curve, should sit at the forefront of every business owner’s mind. The common challenge though, is identifying the how. The means by which you can become your industry’s leader. Innovation, and correctly identifying the right consumer trends to jump on, are part and parcel […]
How To Utilise Marketing Automation Over The Festive Period
The festive period can put stresses and strains on companies in a number of ways. And a combination of decreased staff levels and increased volumes of customer interest can seek to compromise your ability to deliver a first class experience. This is where marketing automation can give you the edge. Maintaining quality experiences without draining […]
The Anthill Mob: John
Every month we sit down with one of the team here at Anthill HQ, to let you get to know about them, and us, that little bit better. Today it’s the turn of our Software Developer, John Gill! Q. What is your role? My role at Anthill is that of a Software Developer meaning I […]
Product Release: December 2022
The following post documents the latest Product Release and Updates to the Anthill platform available in December. Winner Integration Updates Importing designs includes perspective image Exporting from Winner creates a cleaner folder structure (by customer not revision) Improved Winner crash handling – open DRW file from recovery files menu Lines with no supplier (e.g Fright […]
4 Emerging Retail Trends For 2023
With 2023 just around the corner, companies should be looking to identify the emerging retail trends that will shift and shape their industry over the next 12 months. Only by looking forward, and anticipating changing consumer patterns and behaviours, can companies stay ahead of the curve. “Within the last three years, retailers had to adapt […]